Ordering & Postage Information
We not charging you for postage and packaging.
- Shipping is FREE on all orders regardless of how small. We ship our products across the UK and to the 240 countries worldwide that are covered by PayPal.* However, if say, you happen to live in a village in the depths of the Amazon Rainforest please contact us – we will do everything we can to get our product to you. Even if that means fashioning a canoe from an old log and paddling it down the Amazon 🙂 Just because shipping is free it doesn’t mean it should take a long time. Mama Nature understands that getting your items quickly is important to you, so we make every effort to process your order as quickly as possible.
- All orders are shipped from the UK as follows; Within the UK – Royal Mail 48. US/Canada/Australia – Royal Mail International Airmail. Overseas – Royal Mail International Airmail.
- Orders containing four or more products (including any free products) will be sent tracked/signed for depending on the service available in the receiving country.
- We will usually dispatch orders within 3 working days of receiving cleared payment. All products are freshly handmade to order.
- Deliveries within the UK usually take 2-3 working days from date of dispatch.
- Deliveries to the US/Canada/Australia usually take 5-10 working days from date of dispatch.
- Deliveries overseas usually take 5-10 working days from date of dispatch.
- Orders will be sent in recycled protective packaging.
*Unfortunately some countries outside of the UK incur an additional postage charge due to the their standard postal service being unreliable. This additional charge is to cover the cost of sending these orders tracked/signed for. This additional charge does not apply on orders of four or more products.