Refunds

"Best cream I’ve used"

"Your Sensitive Soul is a great little cream. I use it daily for the dry skin on my face and small patches of eczema elsewhere. It does the trick nicely.

Best cream I’ve used and I HAVE USED LOTS BELIEVE ME. Keep up the good work.

Have already ordered more."

— K. Littlejohn,
Liverpool, UK

"Thank you for making me and my daughter happy"

"I have never written to any company before but your Tiny Troubles Healing Salve was so good I had to.

My baby girl suffered terribly from nappy rash and I was at the point where I was feeling so guilty that I couldn’t do anything about it that I was depressed.

I bought it on ebay and after about a week and a half her rash was completely gone.

I now use it all of the time and the rash has never came back.

Thank you for making me and my daughter happy."

— K. Bradbury,
Nottingham. UK

Refunds

We Heart Giving You A Refund

Buy With Confidence!

We offer full refunds if you’re not happy, even if you’ve used the entire product. Why? Because we care about you and want the best for you, and because we know our products work.

To return unopened products

Please return unopened products back to us within sixty days of the purchase date together with proof of purchase, your name, address and e-mail address and we will issue a full refund. Don’t worry if you can’t find your proof of purchase. The date you purchased the item (or approximate date) will be enough for us to find your order details.
All we ask is that you pay for the postage costs associated with returning the product to us.

Unfortunately any returns received outside of the sixty day return period cannot be sent back to you.

Please see return address details at the foot of the page.

No worries, no hassle!

To Return Opened/Used Products

If, for any reason, you are not satisfied with any product you have purchased, simply send it back to us. You can even send back the empty container if you have used all of the product. Please return opened/used products within sixty days of the purchase date together with proof of purchase, your name, address and e-mail address and we will issue a full refund. Don’t worry if you can’t find your proof of purchase. The date you purchased the item (or approximate date) will be enough for us to find your order details.
All we ask is that you pay for the postage costs associated with returning the product to us.

Unfortunately any returns received outside of the sixty day return period cannot be sent back to you.

Please see return address details at the foot of the page.

No worries, no hassle!

PayPal

Since you can purchase from our website using PayPal, your orders are also covered by PayPal Purchase Protection.

Amazon Pay

Since you can purchase from our website using Amazon Pay, your orders are also covered by the Amazon A to z Guarantee.

Return address

SinuSoothe, 27B Floral Street, Covent Garden, London, WC2E 9DP

Think all skin care products are the same? Think again... Click here to find out why

“I never expected your Rosacea cream to work. I wish my doctor had prescribed it all those years ago. However no point looking back YOU HAVE CHANGED MY LIFE.”

D. Patesh, Crewe

“Your anti-wrinkle creams are amazing and I absolutely love your face masks. My skin has never looked or felt better.
Thanks xx.”

C. Cooper, Brighton


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