Ordering & Postage Information
We not charging you for postage and packaging.
- Our standard shipping is FREE on all orders regardless of how small. We ship our products across the UK and to the 240 countries worldwide that are covered by PayPal.* We wish we could wave our magic wand and you would instantly receive your product, but, unfortunately, our wand doesn’t seem to work that way. (We tried!) However, Mama Nature understands that getting your items quickly is important to you, so we make every effort to process your order as quickly as possible.
- All orders are shipped from the UK as follows; Within the UK– Royal Mail 48. US/Canada/Australia – Royal Mail International Airmail. Overseas – Royal Mail International Airmail.
- Orders containing four or more products (including any free products) will be sent tracked/signed for depending on the service available in the receiving country.
- We will usually dispatch orders within 3 working days of receiving cleared payment. All products are freshly handmade to order.
- Deliveries within the UK usually take 2-3 working days from date of dispatch.
- Deliveries to the US/Australia usually take 5-10 working days from date of dispatch.
- Deliveries to Canada take 25 working days from date of dispatch.
- Deliveries overseas usually take 5-10 working days from date of dispatch.
- Orders will be sent in recycled protective packaging.
*Unfortunately some countries outside of the UK incur an additional postage charge of £7.50 on any size order up to four products (including free gifts) due to us having to use a non-standard shipping method (tracked/signed for). This additional charge does not apply to orders of four or more products (including free gifts) since these size orders are already sent tracked/signed for. This additional charge does not show at checkout and you will receive a follow up e-mail should we require to send your order using a non-standard shipping method, At this point you will also be offered a full refund if you do not wish to proceed with your order due to the additional charge.